Terms of Service

Introduction

Welcome to Marilla Travels. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services") operated by Marilla Travels ("Company," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

Account Creation and Responsibilities

Account Registration

To access certain features of our Services, you may be required to create an account. When registering for an account, you agree to provide accurate, current, and complete information and to keep this information updated.

Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Age Restrictions

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you are at least 18 years of age.

Booking Services

Service Description

Marilla Travels provides a platform for users to search, compare, and book travel services, including flights, hotels, vacation packages, car rentals, and other travel-related products. We act as an intermediary between you and the service providers (airlines, hotels, car rental companies, tour operators, etc.).

Booking Confirmation

When you make a booking through our Services, we will provide a confirmation of your booking details. This confirmation is subject to the terms and conditions of the service provider. It is your responsibility to review and understand these terms and conditions before confirming your booking.

Travel Information Accuracy

You are responsible for ensuring that all information provided during the booking process, including passenger names, dates, and contact information, is accurate and complete. Errors in this information may result in booking cancellations, additional charges, or denied boarding/service.

Service Provider Rules

Each travel service provider has its own rules, restrictions, and policies regarding their services. These may include baggage allowances, check-in times, cancellation policies, and other requirements. You agree to comply with these rules and understand that failure to do so may result in additional charges or denial of service.

Payments and Fees

Pricing

All prices displayed on our Services are subject to change without notice. The final price will be displayed before you confirm your booking. Prices may include our service fees, which compensate us for maintaining the platform and providing customer support.

Payment Methods

We accept various payment methods, including credit cards, debit cards, and other electronic payment methods as specified on our booking platform. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.

Currency

Prices may be displayed in different currencies based on your location or preference. The actual charge will be processed in the currency specified during the booking process. Currency conversion rates are determined by our payment processors and may fluctuate.

Taxes and Additional Charges

The displayed prices may not include all applicable taxes, fees, and charges imposed by government authorities or service providers. These additional charges will be specified before you confirm your booking.

Price Errors

Despite our efforts to ensure accurate pricing, errors may occur. If we discover a pricing error, we reserve the right to cancel your booking and issue a full refund or offer you the option to pay the correct price.

Cancellations, Changes, and Refunds

Cancellation and Change Policies

Cancellation and change policies vary depending on the service provider. These policies will be displayed before you confirm your booking. By proceeding with a booking, you agree to the specific cancellation and change policies applicable to your reservation.

Refund Processing

Refunds, when applicable, will be processed according to the service provider's policy. Our service fees may be non-refundable, as specified during the booking process. Refunds typically take 7-14 business days to appear on your account, depending on your payment method and financial institution.

Modifications

If you need to modify your booking, please contact our customer service team as soon as possible. Changes to bookings are subject to availability and may incur additional charges based on the service provider's policies and any difference in price.

Force Majeure

Neither Marilla Travels nor the service providers will be liable for non-performance or delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, terrorism, civil unrest, or public health emergencies. Specific refund policies in these situations will depend on the service provider's terms and conditions.

Travel Documents and Requirements

Travel Documentation

You are responsible for ensuring that you and any travelers in your booking have valid travel documents, including passports, visas, transit visas, health certificates, and any other documentation required for your journey. Requirements may vary based on citizenship, destination, and length of stay.

Document Validity

Most countries require that passports be valid for at least six months beyond the dates of travel. You must verify the specific requirements for all destinations in your itinerary, including transit points.

Health Requirements

Some destinations may require specific vaccinations or health precautions. You are responsible for obtaining any necessary vaccinations and medical advice before traveling.

Immigration Compliance

You must comply with all immigration laws and regulations of the countries you visit. Marilla Travels is not responsible for any immigration issues, denied entry, or other consequences resulting from your failure to comply with these requirements.

Intellectual Property Rights

Ownership

The Services and all content, features, and functionality, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by Marilla Travels, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. This license does not include the right to:

• Modify, reproduce, or distribute the content of our Services
• Use any data mining, robots, or similar data gathering and extraction methods
• Use our Services for any commercial purpose
• Access or attempt to access systems or servers without authorization
• Frame or mirror any part of our Services without our express written consent

Trademarks

The Marilla Travels name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Marilla Travels or its affiliates. You may not use these marks without our prior written permission.

Acceptable Use Policy

Prohibited Activities

You agree not to use our Services to:

• Violate any applicable law, regulation, or third-party rights
• Engage in fraudulent activities or misrepresent yourself or your affiliation with any person or entity
• Circumvent, disable, or interfere with security features of our Services
• Introduce viruses, trojans, worms, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Collect or store personal data about other users without their consent
• Use our Services in any way that could damage, disable, overburden, or impair them
• Engage in any activity that interferes with another user's ability to use or enjoy our Services

Suspension and Termination

We reserve the right to suspend or terminate your access to our Services if you engage in any prohibited activities or otherwise violate these Terms.

User-Generated Content

Content Submission

Our Services may allow you to submit content, such as reviews, comments, suggestions, or other materials. By submitting content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

Content Restrictions

You agree not to submit content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Infringes any patent, trademark, trade secret, copyright, or other intellectual property rights
• Contains software viruses or any other code designed to damage or interfere with our Services
• Impersonates any person or entity or falsely states or misrepresents your affiliation
• Contains unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
• Violates the privacy or publicity rights of any third party

Content Monitoring

We have the right, but not the obligation, to monitor, edit, or remove any content submitted to our Services. We take no responsibility and assume no liability for any content posted by you or any third party.

Limitation of Liability

Service Provider Liability

Marilla Travels acts as an intermediary between you and the service providers. We are not responsible for the actions, omissions, or policies of these service providers or for any loss, damage, delay, inconvenience, or injury to persons or property arising from the provision of travel services.

Disclaimer of Damages

To the maximum extent permitted by applicable law, in no event will Marilla Travels, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, use, goodwill, or other intangible losses, arising out of or in any way connected with:

• Your access to or use of the Services
• Your inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

Limitation of Liability Amount

If, despite the foregoing, liability is imposed on Marilla Travels, our total liability to you for all claims arising from or related to the Services will not exceed the greater of (a) the amount paid by you to Marilla Travels during the six (6) months prior to the event giving rise to the liability, or (b) USD $100.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Disclaimers

Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.

No Warranties

To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Travel Information

While we strive to provide accurate information about travel services, destinations, and requirements, we cannot guarantee the accuracy, completeness, or reliability of this information. You should verify all critical information with the relevant service providers and authorities before making travel decisions.

Third-Party Content

Our Services may contain links to third-party websites or content. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Indemnification

You agree to defend, indemnify, and hold harmless Marilla Travels, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Services
• Your content submitted to the Services
• Your violation of any third-party right

Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page and updating the "Last Updated" date.

Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States and the State of New York, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of these courts.

Contact Us

If you have any questions about these Terms, please contact us at: